BOOK YOUR APPOINTMENT
Your appointment at Claudia Rose & Co is more than a service — it’s a moment of confidence, connection, and care.
Select the service that best suits your needs, and we will look after the rest. We can’t wait to welcome you into the salon.
Cancellations and No Shows
At Claudia Rose & Co, we value your time and ours. To ensure we can provide the best experience for all clients, we kindly ask that you respect our cancellation policy. We require at least 48 hours’ notice for any cancellations or appointment changes. Appointments cancelled or rescheduled within 48 hours may incur a 50% cancellation fee of the booked service total. Failure to attend your appointment without notice will result in a 100% no-show fee. This fee must be paid before rebooking any future appointments.
Late Arrivals
Please arrive on time. If you are more than 10–15 minutes late, we may need to shorten or adjust your service out of respect for the next client. In some cases, the appointment may need to be rescheduled and a fee may apply.
Booking Fees
A non-refundable booking fee may be required to secure certain appointments. This fee is deducted from the cost of your service on the day. If you cancel outside the required notice period, your booking fee may be transferred to a new appointment.
Our Policy Purpose
Last-minute cancellations and no-shows impact our small business significantly. This policy allows us to offer appointments to clients on our waitlist and ensures our team is compensated for their time.